If you are a representative of the accounting department of our client or supplier, you can contact Olga about tax invoices, registration of documents, receiving funds to our accounts, etc.

IMPORTANT: Olga will not be able to quickly find out the degree of readiness of your order or name the exact thickness of the matrix for your raw materials. For all questions not related to accounting, please contact the relevant departments or leave a request for a call back.

If you work in the accounting department of our client or supplier, please contact Tatiana, and she will help you find answers to your questions.

By this number you can:

✓ get our details, scans of documents, etc.;

✓ clarify whether your payment has arrived at our account;

✓ request acts of reconciliation of calculations;

✓ agree to re-send invoices or other documentation that got lost in the mail, etc.

IMPORTANT: Proposals for purchases are now accepted at +380674301749.

If you need to order a new matrix or grid, leave a request on the website or contact your personal manager (see the numbers in the "Managers" section).

He is ready to tell you everything about Artmash products, help you with the selection of the right set of equipment and answer other questions.

Provides excursions around the enterprise for those who want to conduct our capabilities and quality of work.

Chief specialist in foreign economic activity with a legal education.

If you are not on the territory of Ukraine and want to work with Artmash LLC under a contract, please contact Maxim.

Irina is well versed in the technical aspects of our equipment, knows how to answer tricky questions and competently assembles lines for client's requests.

He can take you for a walk around the plant, demonstrate the processes of manufacturing the necessary equipment, introduce you to other specialists.

Irina regularly receives thanks and praise from satisfied customers, as she is always ready to help old and new customers.

He has been working at the plant since the day of its opening, so he managed to contribute to the development of each product.

Contact a technician if:

☑️ Received new equipment and have not yet figured out how to properly assemble, install, connect.
☑️ There are questions about preparing the equipment for work and the correct completion of the work process.
☑️ Want to know more about proper care of your equipment.
☑️ You suspect that the equipment is not working properly.
☑️ A warranty case has occurred.

Alexey specializes in pelleting machines and pelletizing lines. If you have any problems of a different nature, contact your personal manager to give you an electricity number or others.

Contact person of the purchasing department. Responsible for supplying our plant with the necessary components for the manufacture of our products, as well as for the maintenance of our own machines and areas.

Please contact Galina if you want to offer:

✓ sheet metal, pipes, rods and similar products;

✓ hammer paints;

✓ bearings of different types;

✓ elevator buckets, daisies for couplings, etc.;

✓ belts for conveyors, belts, etc.;

✓ reinforced hoses;

✓ motors and geared motors.

IMPORTANT: Proposals for purchases sent to the mail oooartmash@gmail.com will not be considered, since only managers have access to this mail. If you want your commercial proposal to be considered, send it to the mail of the purchasing department artmashsnab@gmail.com. Don't expect an immediate response as we already have a number of regular suppliers. But we will keep your contacts in case these suppliers cannot provide us with the necessary products or change the terms of cooperation.

If you want to receive documents on payment for purchased goods - contact the accounting department to Olga or Tatiana.

If you plan to offer us souvenir products, send your commercial proposal to the marketing department at artmashPR@gmail.com.

Contact person for the advertising department. Consider your suggestions for:

✔ Advertising services on the Internet, including on foreign sites. We do not advertise in newspapers, brochures, magazines, radio or television. If we decide to develop in this direction, then we ourselves will start looking for appropriate helpers.

✔ Collaborations on YouTube, social networks and other sites.

✔ About our participation in thematic online events or real exhibitions. Huge request: before inviting us to your event, make sure that it is really themed for us. We do not participate in exhibitions of glaziers, furniture makers, sellers of mineral water and so on.

✔ Manufacturing of souvenir and printing products. At the moment we have regular suppliers, but you can send a commercial offer to artmashPR@gmail.com. We will add your contacts to the list of alternatives.

✔ Help translating our texts and videos into other languages. Strive for permanent cooperation? Be sure to send samples of your work.

If you want to tell about the errors found on the website or other sites where we are officially represented, please write to Viber at +380964423902.

If you notice a discrepancy between the ad and the words of the manager, send a screenshot of the ad and we will figure out what the problem is.

Responsible for the safe delivery of your purchase and accompanying documents to the specified address. Most likely, Alla will call first to tell you about the readiness of your order, as well as agree on the time and method of shipment, or agree on a convenient pickup date.

But you can also contact to:

• Clarify the cost of delivery of the parcel in case, after the first discussion, you decide to change the transport company or make other adjustments.

• Discuss finding a suitable vehicle for delivery. Alla will contact trusted transport companies and select an option for you that is suitable in terms of price and efficiency. If you are looking for a car yourself, it will tell you which truck will fit your set of equipment.

• Get operational information about the sending of goods by transport companies. Sometimes we bring the equipment to the office of Nova Poshta or SAT on time, but the carrier keeps it in his warehouse for some time and does not notify the recipient of the delivery. In such cases, Alla helps to find out the current position of the goods and clarify the planned time of dispatch.

• Tell about lost passports, instructions or other papers. This rarely happens, but if necessary, we can always send an electronic version of the documents to your mail. If the warranty card is lost, you do not have to worry - a purchase record in our database will be sufficient proof of the purchase of the goods and will help to confirm the date.

IMPORTANT: Alla is only responsible for delivery. If you want to get advice about expanding the line, order consumables or spare parts, please contact your personal manager (Irina or Maxim), or leave a callback request on the website. If you need help setting up the granulator, call the service manager Alexey.